Last Updated: September 1, 2025

Please read these Terms and Conditions (“Terms”) carefully before using the www.phonecases.lk website (“the Site”) operated by PhoneCases.lk (“us,” “we,” or “our”).

Your access to and use of the Site is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Site. By accessing or using the Site, you agree to be bound by these Terms.

1. General Information

2. Products and Services

We sell phone cases and related accessories for a wide variety of mobile phones across all major brands. All products are subject to availability. We reserve the right to limit the quantities of any products we offer and to discontinue any product at any time.

We make every effort to display the colors and images of our products as accurately as possible, but we cannot guarantee that your computer monitor’s display of any color will be accurate.

3. Orders and Acceptance

When you place an order through our Site, it constitutes an offer to purchase our products. We will send you an order confirmation email to acknowledge receipt of your order. Please note that this confirmation is not an acceptance of your order; acceptance of your order and the formation of a contract occur only when we dispatch the product(s) to you and send you a dispatch confirmation email.

We reserve the right to refuse or cancel your order at any time for reasons including, but not limited to, product availability, errors in the product or pricing information, or suspected fraudulent activity.

4. Prices and Payment

  • Currency: All prices listed on the Site are in Sri Lankan Rupees (LKR). We accept payments only in LKR.
  • Payment Methods: We offer the following secure payment options:
    • Cash on Delivery (COD)
    • VISA Card Payments
    • KOKO
    • MintPay
    • Dialog Genie
    • Payhere
  • For online payments, transactions are processed through secure third-party payment gateways. By providing your payment information, you confirm that you are authorized to use the chosen payment method.

5. Delivery

  • Service Area: We currently sell and deliver our products only within Sri Lanka.
  • Delivery times are estimates and are not guaranteed. We are not liable for any delays in delivery caused by unforeseen circumstances or factors beyond our control (e.g., courier delays, weather, public holidays).
  • The risk of loss and title for products pass to you upon our delivery to the carrier (courier service).

6. Returns, Refunds, and Exchanges

Please refer to our dedicated Returns & Refunds Policy (link to be provided) for detailed information on our procedures for damaged, defective, or incorrect items.

7. Intellectual Property

The Site and its original content, features, and functionality are and will remain the exclusive property of PhoneCases.lk and its licensors. The Site is protected by copyright, trademark, and other laws of Sri Lanka and foreign countries.

8. User Accounts

If you create an account on our Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Site after those revisions become effective, you agree to be bound by the revised terms.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us: